MERCURY PRIVACY
STATEMENT
Last
updated: February 13, 2025
This Mercury Privacy Statement (the “Statement”) explains how Shoestring
Valley Holdings Inc. (“Shoestring Valley,” “us,” "our," and
"we") collects, stores, uses, and discloses personal
information to operate Mercury, our
digital collaboration platform, and provide Mercury-related sites and
applications (together, the “Services”). This Statement addresses specific
disclosure requirements from various privacy laws and also
serves as our ‘notice at collection.’ Capitalized terms not defined herein have
the meanings set forth in the <Mercury Service Agreement>.
1. Personal
Information We Process
We collect
personal information in a number of way when operating
the Services. For example, we collect information:
·
Directly from you, such as when you create an
Account or upload Content to the Services.
·
Automatically from you using <Cookies and
Similar Technologies>; and
·
From Services’ users.
We may also infer information about you, such as the type of work
you do or the market areas you service. This personal information includes:
·
Your name
and identifiers such as your first and last name, email
address, postal address, unique online identifiers, IP address, or other
similar identifiers.
·
Credentials, including authentication information
you provide to gain access to your Account.
·
Demographic
information, such as your market area (e.g., Portland Metropolitan Area).
·
Professional
and employment-related information, such as your current employer and job
title.
·
Commercial
information, including information about your Company and your Projects.
·
Content, which is all data, including text,
video, or image files, that you provide to us through your use of the Services.
·
Your
preferences and settings, such as how you like to receive notifications.
·
Communications, such as
when you send us email requesting support, respond to our surveys, or engage
with us on social media platforms.
·
Audio,
visual, or similar information, including images you include in your
communications.
· Interactions, including data about your use of our Services. Your interactions may
include information you provide, such as your search queries or inputs, and analytics
or usage information we generate, such as time stamps, when you access the Services.
Interactions may also include:
o Device data, such as information about the hardware or browser you use to
access the Services.
o Browse history, such as the help documents you reviewed on the Services.
o
Connectivity data, such as your IP address.
o
Usage data and other information we
automatically through the use of <Cookies and
Similar Technologies> which give you a unique identifier. Such information
may include information about the features of the Service you use or the
insights about the performance of our apps.
To learn more about information
automatically collected, please see <Cookie and Similar Technologies>
section below.
Shoestring Valley may also process
de-identified personal information for various purposes, including to improve
its offerings. Data in this state cannot be used to infer information about, or
otherwise be linked to, a particular individual. In those instances, and unless
allowed under applicable law, we will maintain such information in a
de-identified state and will not try to re-identify the individual.
While we do not intend to collect
sensitive information, from time to time, we understand that we may process
sensitive information to provide the Services. For example, depending on our
interactions and how you choose to use the Services, you may upload Content
which describes a job site incident containing information about an
individual’s injuries.
2. How
We Use Personal Information
We use personal
information for a variety of purposes, including to provide our Services and operate
our business. For example, we use your information for the following purposes:
Personal Information Types Used |
|
Provide,
protect, and improve the Services. For example, ·
When you upload Content to the Services, we
will make such Content available to others in your Project. ·
When we collect usage data, we may analyze
that data to determine which features of the Service we can improve. ·
When you create an Account, we may use your
email address to provide you important notifications. |
· Your name and identifiers · Credentials · Demographic information · Professional and employment-related information · Commercial information · Content · Your preferences and settings · Interactions, including: o Device data o Browse history, o Connectivity data o Usage data. |
Market the Services. For example, we
may gather information, including through surveys, which helps us understand
who may benefit most from using the Services, which can inform our marketing
efforts. |
· Your name and identifiers · Demographic information · Interactions, including: o Device data, o Browse history, o Connectivity data, and o Usage data. |
Respond
to you, such as when you reach out for support or to ask a question. |
· Your name and identifiers · Communications |
Notify
you about planned downtime, incidents, new features and functionality, and
requests for you to join a Project. |
· Your name and identifiers |
Tailor
your experiences in the Services, for example, by remembering your
preferences or making suggestions on help content that may be useful. |
· Your name and identifiers · Demographic information · Commercial information · Your preferences and settings · Interactions, including: o Device data o Browse history, o Connectivity data o Usage data. |
Develop
new products and services. For example, we may (1) create de-identified and
aggregated data that we can use for various purposes, including too refine and train our AI models; (2) process insights
and analytics about Commercial information to develop new offerings that will
help professionals in our industry; and (3) analyze Interactions to develop
product ideas we have |
· Identifiers · Demographic information · Professional and employment-related information · Commercial information · Content · Interactions, including: o Device data o Browse history, o Connectivity data o Usage data. |
Protect our rights and property, as
well as those of our users or others, and prevent harm by detecting abnormal
interactions with or performance of the Services. |
All categories of
personal information |
Enforce our Service Agreement and
other policies. For example, we may remove your Content if we receive
information from the copyright holder that you do not have permissions to use
the Content. |
|
Comply with law and regulations, or
meet other legal, ethical, or professional requirements. |
In carrying out these purposes, we combine
information we collect from different contexts and sources to provide you a
more seamless experience, to make informed business decisions, and for other
legitimate business purposes.
As described above, depending on our interactions, some of the
information we collect may qualify as “sensitive” under certain applicable
privacy laws. We only collect such if you provide it or as necessary for
legitimate purposes.
3.
When We Share Your Personal Information
We share your information with others in a variety of circumstances,
including to provide the Services, for other legitimate businesses purposes,
and as necessary to comply with law.
We share or provide others with access to your
information with your consent, at your direction, or to complete any
transaction or request you have authorized as outlined in the chart below. Any Content you post, including comments and
contributions to Projects, may be viewed by others, such as others engaged in
your Projects.
See the table below for more information on the types of third parties we
share all categories of personal information with and why.
Category
of Recipient |
Why |
Service Providers |
We
share your information with third parties, such as our vendors, suppliers, or
other professional services firms that provide us with services or work on
our behalf. This includes our IT and cloud service providers. In such cases,
these companies must abide by our requirements and are not allowed to use
personal information they receive from us for any other purpose beyond
providing us with their respective services. |
Other business in the event of a merger, acquisition,
or sale |
We might
transfer your information to a third party in the event of a merger,
acquisition, sale, transfer of assets or any part of our business. |
Law enforcement, authorities, or others as
necessary |
We might
disclose your information to a third party, without your consent and without
notice to you if we are required to do so by law. We may also disclose your
information to a third party if we have a reasonable belief (1) we are legally
or ethically obligated to do so, (2) such disclosure is necessary to protect,
establish, or exercise our legal rights or defend against legal claims, or
(3) disclosure is necessary to protect our / your / others’ rights, property,
and/or safety. |
Other professionals |
We may share your information with attorneys,
accountants, or other professionals as necessary for legitimate business
purposes, for example to defend our rights or comply with our obligations. |
4. Your
Rights and Control of Your Personal Information
Privacy
laws provide individuals with specific rights regarding their personal
information. Depending on the jurisdiction in which you reside you may have
some or all of the following rights and choices
regarding your information.
·
The right to be informed or to know what
personal information we process and who we share it with.
You can exercise your rights, as well as make choices regarding Shoestring
Valley’s collection and processing of your information by contacting us at <email
address> You, or someone legally authorized to act on
your behalf, may make a request to exercise your rights related to your personal information. We may ask that you:
We cannot respond to your request or provide you with personal information if we cannot
verify your identity or authority to make the request and/or confirm the personal information relates to you.
We will confirm receipt of any request to exercise your rights within ten (10) days of receipt and will
endeavor to respond to a verifiable consumer request within thirty (30) days of its receipt. If we
require more time, we will
inform you of the reason and extension period in writing. We will deliver our written response
by mail or electronically, at your option.
The response we provide will also explain the reasons we cannot
comply with a request, if applicable. For data portability requests, we will
select a format to provide your personally
information that is readily useable and should allow you to
transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable
consumer request unless it is excessive, repetitive, or manifestly unfounded.
If we determine that the request warrants a fee, we will tell you why we made
that decision and provide you with a cost estimate before completing your
request.
5. Cookies and Similar
Technology
Our Services
use cookies and similar technology to automatically collect personal
information about your use and interactions. Cookies are small files placed on your device to store information,
often consisting of a unique personal identifier, for a variety of purposes. An
SDK, or software development kit, is
a developer tool embedded in an application often used to collect information
about your use of the application, as well as the device running the
application.
We use cookies and similar technology to assist you with website
navigation, to secure the Services, to analyze the use and performance of the Services,
to measure our audience, to save your preferences, and to assist with marketing
efforts. We may also hire others, such as those who provide analytics services,
to gather information on our behalf using cookies, SDKs, and similar
technologies.
6. Children’s
and Teens’ Data.
Our
Services are intended for adults in our industry. We do not knowingly collect
or use personal information from children. If you're a parent or guardian of a
child and become aware that your child has provided personal data to us,
contact support@mercurybuild.com. If we
learn that we've collected the personal information of a child, we'll take
reasonable steps to delete the personal information.
7. Securing your Information
We will implement and maintain appropriate
technical and organizational measures to protect personal information against
accidental or unlawful destruction, loss, alteration, unauthorized disclosure,
and unauthorized access. Unfortunately, no data storage system, or
system of transmitting data over the Internet, can be guaranteed to be 100%
secure. As a result, we cannot guarantee the security of our network, the
means by which personally information is transmitted between your computer
and our network, or any personally information provided to us through or in
connection with the Services.
8. Retention
and Storage
We
consider the following factors when determining how long we retain and store
your information:
·
Our legal and contractual obligations,
·
Our professional and ethical responsibilities,
·
The purpose for which your information was
collected or processed,
·
Your requests to delete the information,
·
Retention periods in applicable laws and
regulation, and
·
Our legitimate business purposes. We may
retain your data to the extent it is necessary to prevent fraudulent activity,
to protect ourselves against liability, and to allow us to enforce our
contractual or other rights and to pursue available remedies and limit any
damages we might sustain.
We store and process personal information in the United States and
other jurisdictions where do business. We take steps to process the personal
information that we collect in accordance with this Statement’s provisions and
the requirements of applicable law, including those related to the cross-border
data transfers.
9. Links
to Third-Party Websites, Products, and Services
This
Privacy Statement applies only to the information Shoestring Valley collects
and processes. Our Services
contains links to third-party websites and enable you to use or access
third-party services. These third-party websites and services are governed by
their own terms of use and privacy policies. We do not control, endorse,
recommend, or otherwise accept responsibility for third-party websites or
services. You are responsible for deciding if you want to access or use
third-party websites or services and you accept the risk in doing so. If you
have questions regarding the third-party websites or services, please direct
them to the owner or operator. By using the Services, you release and hold us
harmless from any and all liability arising from your
use of any third-party website or service.
10. Updates
We may
revise this Privacy Statement at any time to enhance transparency. We may also
update the Statement, as necessary or as useful, in response to (1) changes in
applicable laws, regulations, or standards (2) changes to our processing of
personal information or (3) changes to our business operations. For example, we
may modify the Statement if a new applicable law requires additional notices or
if we intend to collect new categories of personal information. We will post
any revised Privacy Statement here and provide a “Last Updated” date at the top
of this Privacy Statement. In some cases, we might provide you with additional
notice (such as by adding a statement to the homepage our Site). We encourage
you to review this Statement regularly to stay informed about our processing of
personal information, your rights, and your choices.
11. Contact
Us
If you
have any questions about this Statement or the use of your information, please
contact us at velkin@shoestringvalley.com or:
Shoestring Valley Holdings Inc. | ATTN: Vicky Elkin | 6712 N. Cutter Circle | Portland, Oregon 97217.